Changelog

All notable changes to Desorix. Updates install from Administration → Updates (Updating).

1.0.0 (not released yet)

First release.

• Team inbox:
  • several WhatsApp numbers, assignment, internal notes, tags and saved replies;
  • photos, videos, documents and voice notes;
  • the 24-hour reply window with template-only mode;
  • search, and limiting agents to certain numbers.
• WhatsApp connection wizard:
  • for your own Meta app and WhatsApp Business Account, on the official Cloud API;
  • a connection test, and webhooks with signature checks.
• Contacts: CSV import, custom fields, tags, saved segments, opt-in with STOP/START, and deleting personal data (GDPR).
• Templates: create, submit and sync, with a live preview, variables, media headers and buttons.
• Broadcasts: to segments or tags, scheduled, paced to your messaging limit, with per-recipient status and cost.
• Chatbot flow builder:
  • messages, questions with buttons or lists, conditions, tags, assignment, hand-over, webhooks and waits;
  • checks before publishing, test mode, versions and run history.
• Automation rules: keywords, welcome and away messages, business hours and holidays.
• AI assistant (your own Anthropic or OpenAI key):
  • drafts for agents;
  • auto-reply with a confidence threshold and hand-over;
  • answers from your documents;
  • a monthly spend limit.
• Costs:
  • every message recorded with Meta's category, country and cost;
  • a dashboard with a forecast;
  • the free service-message allowance;
  • email alerts.
• Website chat button with page and campaign attribution, and a Chats by source report.
• WordPress plugin "Desorix Chat Button": click-to-chat on its own, or connected to Desorix.
• WooCommerce order notifications with utility templates.
• Workspaces with owner, admin, agent and viewer roles, invitations, two-factor authentication and passkeys.
• Administration: workspaces, users, settings, system health, pricing table, AI providers, legal pages and modules.
• Installation and updates: web installer for shared hosting; one-click updates with a backup and rollback, or upload the update zip.
• Interface: English and Arabic (right to left), light and dark mode, works on phones.